Frequently asked questions
Answers about the app, the shop, Skill Coins and everything else. If it is not here, write to us.
About SkillAddicts
SkillAddicts is a platform that helps you learn freestyle skills - yoyo, kendama, footbag, spin top, diabolo, juggling and freestyle football.
We make the gear, developed with pro players. We run a free app that teaches you the tricks in the order that makes them easiest to learn. And we have a physical store and showroom in Prague.
Yes. SkillAddicts s.r.o. is a Czech company founded in 2020, registered in Prague, with a physical store at Budečská 39. We ship worldwide from our own warehouse, and 40,000 players use the app. You can read what they think on Google, Trustpilot, the App Store and Google Play , or come and see us in person.
Anyone. Complete beginner, intermediate or a pro - the app has over 4,000 trick tutorials, from the absolute basics to hardcore combos.
The app is for users aged 13 and over.
Seven, each with its own pro coach in the app:
Modern yoyoing - with Ann Bubák
Kendama - with Davide Leonardi
Ball juggling - with Daniel Tamariz
Freestyle footbag (hacky sack) - with Honza Weber
Diabolo - with Carla Carnerero
Spin top - with Vashek Kroutil
Freestyle football - with Honza Weber
Yes. The app is free, every discipline has a full trick ladder, and you only pay if you want SkillAddicts PLUS .
Not yet. SkillAddicts is in English only for now.
You can still use the app without English - follow the tutorial videos, the interface is easy to navigate. More languages are on the way.
Yes. You can learn, practise, follow tutorials and explore without uploading anything.
If you want to earn rewards by completing tricks, you can upload videos without showing your face - only the trick needs to be visible.
Most players are hesitant at first, then find it the most useful part. The community leaves encouraging feedback and tips that actually help.
Yes. Our store and showroom is at Budečská 39, Prague 2 , open Mon-Fri, 1pm-6pm. Come and try anything before you buy it.
No. The app and the shop are separate systems, so each needs its own registration. You can use the same email address and username for both.
The shop
Skill toys, training gear, accessories and apparel, all developed with pro players:
Every product is designed with a professional player in that discipline, tested by people who use it every day.
Performance first - gear that works and helps you progress
Made with pro players - tested and co-designed by experts
Priced so people can actually afford to start
Built to last, not to be replaced
A two year warranty on everything
No. You can check out as a guest. An account lets you track your order history, spend Skill Coins and check out faster next time.
Enter it at checkout before you confirm payment. The discount is applied automatically.
Yes. App Rewards can only be bought with Skill Coins earned in the app - they cannot be bought with money. Everything else is open to anyone.
Size guides and measurements are on each product page. If you are unsure, ask us and we will help.
If it does not fit, send it back and we will replace it or refund you.
Yes, as long as it has not shipped. Contact us as soon as you can and we will update it.
Yes - we hold all our products in our own warehouse and ship within 24 hours. If something is temporarily unavailable, it is marked as out of stock on its product page.
Accounts and registration
Download the app from the App Storeor Google Play , then sign up with your email or with Google, Apple or Facebook.
In the app: tap “Forgot password?” on the login screen and follow the email. In the shop: click “Lost your password?” on the login screen and follow the email.
Go to Edit Profile in the app. You can change your username, profile picture, location, bio and password there.
For security, we handle email changes ourselves. Contact us and we will sort it.
Contact us and we will help you recover or update the account.
Open the app, go to Edit Profile, scroll down and tap “Delete my account”. This removes your account and all associated data. Your Skill Coins are lost and cannot be restored.
Check your email and password are right. Remember the app account and the shop account are separate - one will not log you into the other.
If that does not help, reset your password or contact us .
App rules and community
One account per person. No sharing accounts, no playing or uploading on someone else’s behalf, no pretending to be someone else.
Do not trade or hustle Skill Coins. Earn them by playing and judging, not any other way.
Wear appropriate clothing when recording. No underwear, swimwear or filming half-naked, whatever your gender. Nothing tight, revealing or unsuitable for a mixed-age audience.
No offensive language, tobacco, alcohol, drugs, nudity or other offensive content in videos.
Be respectful. No harassment, no spam, no unauthorised ads or links, no selling profiles.
Keep the community helpful and engaging.
This is a game for children and adults alike. Behave accordingly.
Depending on how serious it is: a warning, restricted features, losing Skill Coins, or your account being suspended or closed.
Yes. Tap the three dots next to a video or comment and select Report. We review every report and act within 24 hours.
Yes. Go to their profile, tap the three dots and select Block user.
Yes. The community is friendly and helpful, our admins actively moderate, users can block anyone they do not want to interact with, and reported content is reviewed quickly.
Using the app
There are four kinds:
Trick submission - to complete a trick and earn rewardsOpen the trick in the Trick Ladder, tap Upload, pick or record your video, submit and wait for votes.
New trick tutorial - to create a trick others can learnProfile, scroll down, tap the hat icon, “Add New Tutorial”. Upload the video and fill in the trick name, description, sport, difficulty, style and elements. Tap Upload for Review.
Additional tutorial - another way to explain an existing trickOpen the trick, scroll to Additional Tutorials, tap Upload, add the details and submit for review.
Profile video - anything you want on your profileProfile, scroll down, tap the camera icon, upload and add a description.
Go to the Judging section - the thumbs icon in the bottom menu. Watch the submission, tap the check mark to upvote or the cross to downvote.
If your vote matches the final result you earn +1 Skill Coin. If it does not, you earn nothing.
You can only judge tricks you have completed yourself.
Profile, scroll down, tap the hat icon, then “Add New Tutorial”. Upload your video, put the trick name in the title, and fill in the description, sport, difficulty, style and elements. Tap Upload for Review.
Our admins review it. Once approved, it becomes part of the app for other players to learn.
Tap the sport icon in the top left corner and pick from the dropdown.
Votes cannot be undone, so be sure before you vote. Undoing a vote is a SkillAddicts PLUS feature.
Once you have earned or bought badges, go to your profile, scroll to My Stuff, tap See all, and pick the one you want to display.
Go to the Leaderboards - the podium icon in the bottom menu. Choose a sport or select All, then type in the “Search user” bar.
Tap Follow on their profile, or on their video in the main feed. Tap Unfollow to stop.
Go to your profile and tap Edit Profile. You can change your username, profile photo, bio, location and password.
Open the video, tap the three dots and select Delete video.
Skill Coins
Skill Coins are the currency inside the SkillAddicts app. They are points, not money - they have no cash value and cannot be bought.
Completing tricks
Voting on other players’ tricks
Giving helpful tips
Reaching achievements
Levelling up
Creating new tricks for others to learn
Real gear we ship to you, from App Rewards
Customising your app profile
Band Aid, which protects your activity streak if you miss a day
No. Save them as long as you like.
Not directly - they are tied to your account.
You can give a player +1 Skill Coin to show appreciation for a good video, a completed trick or a helpful comment. Tap the coin icon next to it.
The app and the shop are separate systems, so it takes one transfer:
Choose a reward in the app’s Market - the shop icon in the top right. Buy it and you get a unique code.
Copy the code and log in to your shop account.
Go to “My Skill Coins”.
Paste the code and click Apply to move the Coins across.
Add the reward to your cart and check out.
We ship it like any other order. You pay for shipping, or collect it free from our Prague store.
No. Only App Rewards , marked with a Skill Coin icon.
No. Skill Coin purchases in the app market are final, so check before you confirm. If something goes wrong, contact us and we will do what we can.
Under My Purchases, at the top of the in-app shop page - tap the shop icon in the top right.
They are lost and cannot be restored.
Technical issues
Yes, both. Make sure you are on the latest version.
No. The app needs an internet connection.
Update to the latest version.
Check your internet connection.
Close the app completely and reopen it.
Restart your device.
If it continues, contact us with your device details.
Tap the video to start it manually.
Update to the latest version.
Check your internet connection.
Close the app completely and reopen it.
Restart your device.
If it continues, contact us with your device details.
Contact us and describe the problem. Including your device and operating system helps us fix it faster.
Reporting bugs makes the app better for everyone - thank you.
SkillAddicts PLUS
An optional subscription that adds features to the free app:
No ads
Double rewards for judging
Double rewards for completed original tricks
Access to unique products
A PLUS badge
VIP chat room
Detailed statistics
Undo your vote
In our shop , or directly in the app.
Bought in the app: through your App Store or Google Play account settings. Those subscriptions renew automatically until you cancel. Bought in our shop: it does not renew automatically. It runs for the period you paid for and then stops.
Subscriptions bought through Apple or Google are handled by them - check their refund policies or contact them directly.
Yes. Buy it in our shop and choose which account it should be activated for. We activate it manually once the purchase is complete.
Privacy and safety
We follow GDPR and standard security practices. Our servers are in Frankfurt, Germany, and connections are encrypted. The full detail is in our Privacy Policy .
Only with organisations that help us run the business - payment processors, delivery carriers, hosting and analytics providers. We do not sell your data. The full list is in our Privacy Policy .
Yes. Delete your account in the app - Edit Profile, scroll down, Delete my account. That removes your account and all associated data.
Yes. Your username is what other players see. You can upload videos without showing your face - only the trick needs to be visible.
Anyone on the internet, not just other SkillAddicts users. Think about what is in the background and who else is in shot before you post.
Did not find what you were looking for?
Send us a message. Real players answer, usually within a few hours.
Contact usJoin the crew.
New drops, restocks and tricks. Nothing else.