FAQ

Frequently asked questions

Have questions? We’re here to help!

SkillAddicts is a unique platform and app that helps you learn, practice, and compete in skill-based activities and freestyle sports - all in a fun, gamified and interactive way.

We also run an online shop featuring our own line of skill toys, developed in collaboration with top pro players to meet the highest standards of performance and therefore making learning easy.

And for those who want to connect in person, SkillAddicts is also a physical store, showroom, and community hub for skill toy enthusiasts - located in the heart of Prague, Czech Republic.

Featured sports and activities:

The app is available for free at App Store or Google Play.

 

Anyone!

Whether you're a complete beginner, an intermediate player, or a seasoned pro, SkillAddicts is for all ages and skill levels.

Our app features over 3,000 trick tutorials - ranging from the absolute basics to the most advanced, hardcore moves.

 

We focus on skill-based activities and freestyle sports.

Featured sports and activities:

 

Unfortunately, not yet.

Currently, SkillAddicts is available in English only.
However, you can still use the app even without understanding English - just follow the tutorial videos; the interface is intuitive and easy to navigate.

More language options are on the way!

 

Absolutely!

Whether you're just starting out or already mastering advanced tricks, you’ll find tutorials, challenges, and content tailored to your level.

And if you’ve completed everything? You can even create and share your own tricks with the community to learn and complete!

The app includes over 3,000 trick tutorials - covering everything from the absolute basics to the most advanced, hardcore moves.

 

No, they're separate.

The app and the e-shop are two different systems, so each requires its own registration.
You can use the same email address and username for both.

 

Yes!

You can start using SkillAddicts for free to learn tricks and improve your skills.

You can upgrade to SkillAddicts PLUS for premium features:

🚫 No ads

🎯 Double rewards for judging

🏆 Double rewards for completed original tricks

🛍️ Unlock unique products

🔰 Skill Addicts PLUS badge

💬 VIP chat room

📊 Detailed statistics

🔃 Undo your vote

Get SkillAddicts PLUS in our e-shop or directly in the app.

 

Yes!

The SkillAddicts community is friendly, helpful, and welcoming.
We also have a team of admins who actively monitor for inappropriate behavior, and users can block anyone they don’t want to interact with. Inappropriate content is reported by the users and is reviewed promptly by our team.

So yes - SkillAddicts is a safe app with a positive, and supportive environment.

 

Absolutely!

You can learn, practice, follow tutorials, join the community, and explore the app without uploading your own videos.

If you’d like to earn rewards by submitting tricks, you can upload videos without showing your face - only the trick needs to be clearly visible for approval.

Many users were hesitant to upload videos at first, but once they did, they found it really helpful for progress, as the community often provides encouraging feedback and useful tips to improve.

 

Yes!

You can find SkillAddicts products at Amazon:

EUROPE

ASIA

 

We offer a curated selection of skill toys, training gear, accessories, and apparel - designed for both performance and style. All created in collaboration with pro players.

In our e-shop, you can find:

 

All our products are designed in collaboration with professional players, with one clear goal: to create gear that performs, supports learning, and helps you progress.

We build our skill toys and freestyle sport equipment with these core principles in mind:

  • ✅ Performance-first design – gear that actually works and helps you grow

  • 🤝 Created with pro players – every product is tested and co-designed by experts

  • 🛠️ Locally produced when possible – supporting local makers and reducing our footprint

  • 🌱 Minimal plastic waste – because sustainability matters

  • 💸 Affordable pricing – high-quality gear that doesn’t break the bank

  • 🧱 Built to last – no throwaway toys; we make gear that endures

  • 🎨 Style and uniqueness – gear that looks as good as it performs

     

No.

You don’t need an account to shop, but creating one lets you track your order history, shop with Skill Coins, and enjoy a faster checkout next time.

 

Just enter your code at checkout before confirming your payment. Discounts will be applied automatically.

 

No, anyone can shop SkillAddicts products.

Only some products are exclusive to SkillAddicts app users. These are special reward items that can only be purchased using Skill Coins - our in-app currency.

They cannot be bought with money, making them truly exclusive to users who earn Skill Coins by being active in the app and completing tricks.

 

Size guides and detailed product descriptions are available on each product page.
If you're unsure about sizing, feel free to contact our support team - we're happy to help!

If your clothing doesn’t fit, you can return it, and we’ll either replace it or refund your payment - no worries.

 

Yes!

All of our products come with a 2-year warranty, and some even include a lifetime warranty. Specific warranty details are listed on each product page.

You can also request a return within 14 days of receiving your item.

If there's an issue with the product and it's still under warranty, you can return it even after the 14-day window.

Skill toys are quite specific items - if something doesn’t seem to work right, reach out to us first. In most cases, a small tip or adjustment solves the issue quickly, without needing to send the product back.

 

If there’s an issue with your product and it’s still under warranty, you can return it even after the 14-day return period.

To do so:

  1. Print and complete this form: 

  2. Pack the unused product along with all original accessories and completed form.

  3. Ship the package to:

    SkillAddicts s.r.o.
    Budečská 39
    120 00, Prague 2
    Czech Republic
    tel: +420775354493
    email: info@skilladdicts.com

Skill toys are quite specific items - if something doesn’t seem to work right, reach out to us first. In most cases, a small tip or adjustment solves the issue quickly, without needing to send the product back.

 

Since the SkillAddicts app and e-shop are separate systems, you’ll need two accounts - one for the app and one for the e-shop. Once you have both, follow these steps:

  1. Choose a reward in the app’s Market (shop icon in the upper right corner) and purchase it - you’ll receive a unique code.

  2. Copy the code, then log in to your e-shop account.

  3. Go to “My Skill Coins” in your e-shop account.

  4. Paste the code and click “Apply” to transfer Skill Coins from your app account to your e-shop account.

  5. Pick the product you want in the e-shop and add it to your cart.

  6. Go to checkout and complete the order.

  7. Sit back and wait for your exclusive SkillAddicts reward to be delivered.

  8. 🎉 Enjoy your new gear!

We ship worldwide! 🌍

Shipping options and pricing are shown at checkout based on your location.
You can also view all available shipping options and rates here.

 

Delivery times vary by region, but most orders arrive within 3–14 business days. You’ll receive full tracking details as soon as your order ships.

You can also view all available shipping options and rates here.

You can also pickup your order at our physical store in Prague, Czech Republic.

 

Yes!

We have a physical store and showroom located in Prague, Czech Republic.
You can find our opening hours, full address, and more details here.

 

All our products are in stock and ready to ship from our warehouse.
We dispatch orders within 24 hours of purchase - every business day.

 

Shipping fees are calculated at checkout based on your delivery address and selected shipping method.

  • GLS Europe - 6,99 €
  • World Regular - 7,99 €
  • World Fast - 19,99 €
  • Prague Store Pickup - free

You can view all available shipping options and pricing here.

 

Once your order is shipped, you'll receive an email with a tracking link.

 

First, check your tracking link for the latest updates.
If the issue isn’t resolved, contact our support team - we’re here to help.
If your package is confirmed lost, we’ll either reship your order or issue a full refund.

 

Yes!
As long as your order hasn’t been shipped yet, you can still make changes.
Please contact us as soon as possible to update your order details or shipping address.

 

No. 

The app and e-shop are separate systems, so you'll need to register for each one individually.
However, you’re free to use the same email address and username for both.

 

Just download the SkillAddicts app from the App Store or Google Play, then sign up using your email or a social login like Google, Apple, or Facebook.

 

Yes!

Our app supports easy login via Google, Apple, and Facebook for a quick and secure sign-up process. Alternatively you can login with your email.

In our e-shop you can use Apple Pay or Google Play.

 

On the app’s login screen, tap “Forgot password?” and follow the instructions sent to your email.

For the eshop account password reset click “Lost your password?” at the login screen and follow the instructions sent to your email.

 

To delete your account, open the app, go to "Edit Profile", scroll down, and tap the “Delete my account” button.

 

Go to "Edit Profile" in your app profile, where you can update your profile picture, username, location, and bio.

You can also change your password from this screen.

 

For security reasons, email changes must be handled by our support team. Please reach out to us, and we’ll assist you with updating your email.

 

No worries! Just contact our support team, and we’ll help you recover or update your account.

 

Yes, here are the main app rules:

  • Don't make multiple accounts, share accounts, or do anything that messes with how the platform works. Avoid pretending to be someone else, using an account on someone else's behalf, or doing tricks for them.
  • Do not mess or hustle with game currency (Skill Coins), do not try to obtain them any other way then playing the game and judging.
  • Wear appropriate clothing when recording - no underwear, swimwear, or filming half-naked, regardless of gender. Avoid tight or overly revealing pieces or anything unsuitable for a mixed-age audience.
  • Uploading any videos with offensive language, tobacco, alcohol, drugs, nudity or any other offensive content is strictly prohibited.
  • Be respectful - don't harass people, disrupt things, or post annoying comments or spam. No unauthorized ads, links are allowed. Selling profiles, or anything that messes with the site in general is prohibited.
  • We encourage you to keep the community nice, helpful and engaging, and stick to the guidelines.
  • Remember, this is a game made for both children and adults, so please behave accordingly.

    Thanks and enjoy the game!

 

Depending on the severity, violations may lead to warnings, feature restrictions, loss of Skill Coins, or even account suspension.

 

Yes!

Simply tap the three dots next to a user’s video or comment and select “Report.” We review every report carefully and take action within 24 hours.

 

Make sure your email and password are correct.

Remember, your app account and e-shop account are separate - don’t use one to log into the other.

If needed, reset your password or contact our support team for help.

 

  1. Make sure you have the latest version of the app installed.

  2. Check your internet connection.

  3. Close the app completely and reopen it.

  4. Restart your device and try again.

If the problem continues, please contact us with your device details so we can investigate.

 

  1. Tap the video to try starting it manually.

  2. Make sure you’re using the latest version of the app.

  3. Check your internet connection.

  4. Close the app completely and reopen it.

  5. Restart your device and try again.

If the issue persists, contact us with your device info so we can look into it.

 

Please contact us with a description of the issue. Including your device info and operating system really helps us troubleshoot faster.

Reporting bugs helps us make the app better for everyone—thank you for your support! We truly appreciate it.

 

Yes!

SkillAddicts is available on both iOS and Android devices. Just make sure you're using the latest version of the app for the best experience.

 

Unfortunately, no.

The app requires an internet connection to function properly.

 

Skill Coins are the in-app currency of SkillAddicts. You can earn them by:

  • Completing tricks

  • Voting on other users’ tricks

  • Giving helpful tips

  • Reaching achievements

  • Leveling up

  • Creating new tricks for others to learn

You can spend Skill Coins on:

  • 🎁 Real-life rewards we ship to you.

  • ✨ Customizing your app profile

  • 🩹 Band Aid – a feature that protects your activity streak if you forget to log in.

 

You can earn Skill Coins by:

  • Completing tricks

  • Voting on other users’ tricks

  • Giving helpful tips

  • Reaching achievements

  • Leveling up

  • Creating new tricks for others to learn

 

Skill Coins can be used to unlock exclusive content, buy digital badges to improve your profile, Band Aid to protect your activity streak or even purchase unique items from the e-shop.


You can spend Skill Coins on:

  • 🎁 Real-life rewards we ship to you.

  • ✨ Customizing your app profile

  • 🩹 Band Aid – a feature that protects your activity streak if you forget to log in

 

Nope!

Skill Coins don’t expire, so you can save them and spend them whenever you like.

 

Not directly - Skill Coins are tied to your account and can’t be transferred.

However, you can give Skill Coins to other users to show appreciation for a cool video, completed trick, helpful comment, and more.

Just tap the coin icon next to a video or comment to give the user +1 Skill Coin.

 

Since the SkillAddicts app and e-shop are separate systems, you’ll need two accounts - one for the app and one for the e-shop. Once you have both, follow these steps:

  1. Choose a reward in the app’s Market (shop icon in the upper right corner) and purchase it - you’ll receive a unique code.

  2. Copy the code, then log in to your e-shop account.

  3. Go to “My Skill Coins” in your e-shop account.

  4. Paste the code and click “Apply” to transfer Skill Coins from your app account to your e-shop account.

  5. Pick the product you want in the e-shop and add it to your cart.

  6. Go to checkout and complete the order.

  7. Sit back and wait for your exclusive SkillAddicts reward to be delivered.

  8. 🎉 Enjoy your new gear!

 

Since the SkillAddicts app and e-shop are separate systems, you’ll need two separate accounts - one in the app and one in the e-shop.

To transfer Skill Coins from your app account to your e-shop account, follow these steps:

  1. Choose a reward in the app’s Market (shop icon in the upper right corner) and purchase it - you’ll receive a unique code.

  2. Copy the code, then log in to your e-shop account.

  3. Go to “My Skill Coins” in your e-shop account.

  4. Paste the code and click “Apply” to transfer Skill Coins from your app account to your e-shop account.

 

Only selected items are available for Skill Coin purchase. These are marked with a Skill Coin icon. You can find them all in this category.

 

All Skill Coin purchases are final, so be sure to double-check before confirming.

You can use your Skill Coins on any product - for example, if you purchase a Yo-Yo in the app, you can redeem your Coins for any item in the e-shop.

If you encounter any issues, please contact our support team, and we’ll do our best to assist you.

 

Just search for “SkillAddicts” in the App Store (iOS) or Google Play (Android) and install the app for free.

 

Download the app in App Store or Google Play, create an account, choose your sport, and follow the onboarding steps to start your first challenge or training.

 

  1. Go to the “Trick Ladder” (skill toy icon in the bottom menu).

  2. Choose a trick you want to learn.

  3. Watch the tutorial video and practice the trick.

  4. Once you’ve learned it, tap mark the trick as learned.

  5. To earn XP points and Skill Coins, upload a video of yourself doing the trick.

  6. When your video is approved by other users, the trick will be marked as completed, and you’ll receive your rewards!

👉 We recommend starting with the basics and progressing step by step to more advanced tricks.




 

Your progress is automatically tracked in your profile. You’ll be able to see:

  • ✅ Completed tricks

  • 🏅 Earned badges and achievements

  • 📈 Your current level and XP progress

  • 🪙 Skill Coins earned

You can also check the Leaderboard (winner's podium icon in the bottom menu) to see your global ranking among 50,000+ SkillAddicts users worldwide!

 

We recommend using SkillAddicts skill toys - all developed in collaboration with pro players and designed to make learning tricks easier and more enjoyable.

Using our products ensures you have the right tool to progress smoothly through the tricks in the app.

👉 Check SkillAddicts products here

 

You can sign up using your email address, or register quickly with your Google, Apple, or Facebook account - whatever works best for you!

 

During sign-up, select your preferred sport from the list. Later you can switch to any other sport.

Featured sports and activities:

 

  1. Go to the trick you want to complete.

  2. Upload a video of yourself performing the trick.

  3. The community will vote on your video.

  4. ✅ If you get 5 more upvotes than downvotes (e.g. 7 upvotes and 2 downvotes), the trick is approved and marked as completed.

  5. ❌ If you get 5 more downvotes than upvotes (e.g. 6 downvotes and 1 upvote), the trick is denied — but don’t worry, you can reupload and try again!

  • 🎯 For each completed trick, you earn XP points and Skill Coins.

  • ✅ Once completed, you also unlock the ability to vote on videos of that trick uploaded by other users.

Some tricks - especially beginner or intro-level tricks (like How to choose a diabolo, etc.) - are completed just by watching the tutorial. No video upload needed! You just have to watch whole tutorial.

You can upload different types of videos in the app:

1️⃣ Trick Submission Video

📍 Used to complete a trick and earn rewards

  • Go to the Trick Ladder, open the trick you want to complete

  • Tap the Upload button

  • Select or record your video

  • Submit and wait for the votes

  • If approved, the trick is completed and you earn rewards

 

2️⃣ New Trick Tutorial

📍 Used to create a brand new trick for others to learn

  • Go to your Profile, scroll down and tap the Hat icon

  • Tap “Add New Tutorial”

  • Upload your video and fill in:

    • Trick name (in the video title)

    • Description

    • Sport, difficulty, style, and elements

  • Tap Upload for Review

  • Our admins will review and approve/deny it.

  • Once approved, your trick becomes part of the app and other users can learn it.

 

3️⃣ Additional Tutorial

📍 Add an alternate tutorial for an existing trick

  • Open the trick in the app

  • Scroll down to Additional Tutorials

  • Tap the Upload button

  • Upload your video and fill in the details

  • Tap Upload for Review

  • After admin approval, your video helps others learn that trick better!

 

4️⃣ Profile Video

📍 Any video you want to add to your profile

    • Go to your Profile, scroll down and tap the Camera icon

    • Tap Upload, pick or record a video

    • Add a description and submit

 

  • Go to the Judging Section (thumbs icon in the bottom menu)
  • ▶️ Watch the trick submission videos from other users
  • ✔️ Tap the check mark to upvote or ❌ the cross mark to downvote
  • 🎯 If your vote matches the final result (majority decision), you’ll earn +1 Skill Coin once voting is complete.
  • 😅 If your vote doesn’t match the result, you won’t earn any coins.

🧠 Important: You can only judge tricks that you’ve already completed yourself.

 

Go to your profile and tap “Edit Profile”. From there, you can:

  • Update your username
  • Change your profile photo
  • Edit your bio and location
  • Change your password
  •  

Go to the Leaderboards (Winner’s podium icon in the bottom menu).

Choose a specific sport or select All, then start typing in the "Search user" bar at the top to find the player you're looking for.

 

Original Tricks are a curated set of tricks created by the SkillAddicts team in collaboration with pro players for each sport. This section includes the most well-known and essential tricks - from beginner basics to high-level pro moves.

You can find Original Tricks in the Trick Ladder section (skill toy icon in the bottom menu).

For each completed Original Trick, you earn +5 Skill Coins and XP points, depending on the trick's difficulty (rated from 1 to 25).

 

Custom Tricks are tricks created and added by other users of the SkillAddicts app. They’re a great way to explore new styles, creative ideas, and unique moves shared by the community.

You can find Custom Tricks in the Trick Ladder section (skill toy icon in the bottom menu). Just tap the “Custom Tricks” tab at the top of the page Trick Ladder page.

For each completed Custom Trick, you earn Skill Coins  and XP points, based on the trick's difficulty (rated from 1 to 10).

📍To create a new custom trick:

  • Go to your Profile, scroll down and tap the Hat icon

  • Tap “Add New Tutorial”

  • Upload your video and fill in:

    • Trick name (in the video title)

    • Description

    • Sport, difficulty, style, and elements

  • Tap Upload for Review

  • Our admins will review and approve/deny it.

  • Once approved, your trick becomes part of the app and other users can learn it.

 

In the app, tap the sport icon in the top left corner. A dropdown menu will appear - simply choose the sport you want to switch to.

 

Votes can’t be undone - so be sure before you vote!
The option to undo a vote is only available for SkillAddicts PLUS users.

 

Once you earn or purchase new badges, go to your profile and scroll down to “My Stuff”. Tap “See all”, then select the badge you want to display.

 

  1. Go to your profile and scroll down to tap the hat icon.

  2. Click “Add New Tutorial”.

  3. Select or upload a video of your trick.

  4. Enter the trick name as the video title.

  5. Fill in the description, and choose the sport, difficulty, style, and elements.

  6. Tap Upload for review.

Our admins will review your submission and either approve or deny it. Once approved, your trick will be added to the app for other users to learn and complete.

 

You can find all your purchased Skill Coin codes, badges, and items under My Purchases at the top of the in-app shop page (tap the shop icon in the top right corner).

 

Tap “Follow” on a user’s profile to start following them. Tap “Unfollow” to unfollow if you change your mind. You can also tap “Follow” directly on a user’s video in the main feed (tap the Home icon at the bottom menu).

 

Yes!

All of our products come with a 2-year warranty, and some even include a lifetime warranty. Specific warranty details are listed on each product page.

You can also request a return within 14 days of receiving your item.

If there's an issue with the product and it's still under warranty, you can return it even after the 14-day window.

Skill toys are quite specific items - if something doesn’t seem to work right, reach out to us first. In most cases, a small tip or adjustment solves the issue quickly, without needing to send the product back.

 

If there’s an issue with your product and it’s still under warranty, you can return it even after the 14-day return period.

To do so:

  1. Print and complete this form: 

  2. Pack the unused product along with all original accessories and completed form.

  3. Ship the package to:

    SkillAddicts s.r.o.
    Budečská 39
    120 00, Prague 2
    Czech Republic
    tel: +420775354493
    email: info@skilladdicts.com

Skill toys are quite specific items - if something doesn’t seem to work right, reach out to us first. In most cases, a small tip or adjustment solves the issue quickly, without needing to send the product back.

 

Our warranty covers any defects that occur during normal, intended use of the product. If your item breaks while being used properly, you can claim it under warranty.

The warranty does not cover:

  • Damage caused by misuse or incorrect use

  • Lost or stolen items

Not sure if your issue is covered? Contact us and we’ll help you figure it out.

 

We follow GDPR and industry-standard security practices to keep your data safe and encrypted.
You can read more in our Privacy Policy.

 

We share information with third parties who help us provide our orders and store services to you (shipping companies, payment processors, website analytics services)

So we only use your data to process your order, improve your experience and operate the platform.

You can find more about our Privacy Policy here.

 

Yes.

To delete your personal data, simply delete your account:
Go to your account, tap “Edit Profile”, scroll down, and select “Delete Profile.”

This will permanently remove your account and all associated information.

 

Go to the video, tap the three dots, and select “Delete video”.

 

Yes.

Go to their profile, tap the three dots (⋮), and select “Block user.”

 

Absolutely!

You can learn, practice, follow tutorials, join the community, and explore the app without uploading your own videos.

If you’d like to earn rewards by submitting tricks, you can upload videos without showing your face - only the trick needs to be clearly visible for approval.

Many users were hesitant to upload videos at first, but once they did, they found it really helpful for progress, as the community often provides encouraging feedback and useful tips to improve.

 

Yes!

You can start using SkillAddicts for free to learn tricks and improve your skills.

You can upgrade to SkillAddicts PLUS for premium features:

🚫 No ads

🎯 Double rewards for judging

🏆 Double rewards for completed original tricks

🛍️ Unlock unique products

🔰 Skill Addicts PLUS badge

💬 VIP chat room

📊 Detailed statistics

🔃 Undo your vote

 

Get SkillAddicts PLUS in our e-shop or directly in the app.

 

At the moment there are two plans available:

1) SkillAddicts FREE

2) SkillAddicts PLUS

You can upgrade to SkillAddicts PLUS for premium features:

🚫 No ads

🎯 Double rewards for judging

🏆 Double rewards for completed original tricks

🛍️ Unlock unique products

🔰 Skill Addicts PLUS badge

💬 VIP chat room

📊 Detailed statistics

🔃 Undo your vote

 

Get SkillAddicts PLUS in our e-shop or directly in the app.

 

Upgrade to SkillAddicts PLUS at our eshop or get it directly in the app. 

You can manage or cancel your subscription through your App Store or Google Play account or in your phone settings.

 

SkillAddicts PLUS premium features:

🚫 No ads

🎯 Double rewards for judging

🏆 Double rewards for completed original tricks

🛍️ Unlock unique products

🔰 Skill Addicts PLUS badge

💬 VIP chat room

📊 Detailed statistics

🔃 Undo your vote

Get SkillAddicts PLUS in our e-shop or directly in the app.

 

Subscriptions are managed by Apple or Google. Please check their refund policies or contact them directly for requests.

 

Yes! If you purchase SkillAddicts PLUS through our e-shop, you can choose which account the subscription should be activated for.

Once the purchase is complete, we’ll manually activate PLUS for the selected account.

 

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